LensCrafters

Message: Best experience ever! I spent years avoiding the eye doctor and kept my same old glasses out of fear of the unknown. Well, I called to ask questions. Sheridan was extremely professional and set me up with an appointment. I went in and Sheridan was the first person to greet me, and I recognized her voice immediately. Went back, checked in and saw the doctor, all in a timely manner. Doctor Taylor was absolutely amazing! I 100% recommend Dr. Taylor. He did great with my exam and was able to provide me assurance and relief over years long concerns with my retina.. After my appointment, they ran everything through my very limited vision insurance, and it was extremely affordable.. Sheridan worked with me to pick out a new pair of glasses. I definitely took my time and didn't feel rushed. She gave me an honest opinion and even better suggestions when I explained my insecurities and what I was/wasn't looking for. It came down to three frames and I took a poll from all the team members, using the winner as the pair I went with. They are ready today, about a week later, and I really couldn't be happier.. I want to take the extra time to really emphasize Sheridan and Reggie. Reggie was up front helping other customers while I was there. I got to watch him carry himself with professionalism, kindness and patience. There was a customer upset about what happened at another location, and Reggie handled it like a true champion. I was impressed and told him so. Both Sheridan and Reggie really made this place special, and made it to where I will be returning and recommending this location. They should be running the place! Sheridan I really bonded with during this process and I think she is a remarkable human being and asset. She helped me every step of the way and I left completely satisfied, because of Sheridan. The staff made me feel welcomed and at home. Seriously, I was shocked to have such a good experience.. at the eye doctor.. on my day off from work

Message: Amazing experience with this LensCrafters. Everyone here was very nice and kind. I felt completely comfortable with everyone there and that doesn't happen often with my anxiety. The Dr took the time to help me and it didn't feel rushed or like I was just another person to get in and get out. The young gentleman in front really took his time to help me pick out the perfect pair of glasses and I didn't feel rushed to make a quick decision.

Message: Reggie was absolutely amazing! I wanted to add to this review, Reggie deserves a raise! That man is kind, patient, and just overall great person I enjoyed my experience and will definitely continue visit this location

Message: Great experience today with Reggie in-store. I popped a lens out of my wire frames that were not easily able to pop back in place, let alone I couldn't see well enough to do it anyway. Reggie got me back in action in record time so I could finish the second half of my work day. Thanks, Reggie!

Message: On 10/20/2023 I went to Lens Crafter and met Reggie. I was there for 2 hours trying to find the perfect pair. Reggie was so kind and patient and told us to stay as long as we needed. He helped me the whole 2 hours until I knew I found the right ones. I’m so thankful and Reggie is absolutely amazing!

Message: Excellent customer service! Friendly associates, Sheridan picked out a great looking frame on the first try and had our order completely done in 20 minutes. Will definitely return.

Message: The staff at LensCrafters and Friendly Eyes Optometry is exceptional. I was greeted as I walked in the door by the LensCrafters associate and directed to the desk at Friendly Eyes Optometry. The two ladies at the front desk were very friendly and explained everything to me before they performed the procedures. I waited only a few minutes for Dr. Taylor to come out and also greet me and take me to the exam room. He was wonderful, also explaining in depth about the tests. He put me at ease and assured me that he would have me seeing well when I left. I wear contacts and wanted a pair of glasses as well, so afterwards I went stopped at the LensCrafters in the same office. Again, they were very friendly and helpful. They never pushed any products at all and were helpful in suggesting glasses for me. I will definitely use them again!

Message: Dr. Taylor was awesome. Sheridan was great. Today I was able to get in there and order my glasses, Tara was alone and she was wonderful also. Her trainee came back from lunch and was very pleasant also.