Staples
Company Name: Staples
Status: Active
State: Alabama
Post: 36526-4281
County: Baldwin
City: Daphne
Address: 1802 US-98
Phone: (251)621-0029
Fax: unknown
Email: unknown
Contact Manager: Allen Mc Collum
Web site: https://stores.staples.com/al/daphne/1802-us-highway-98%3Fcmpid%3Dst_ll_goo%26cid%3DLS:RETAIL:G%26utm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_campaign%3DGoogle_Business_Listing&opi=79508299
SIC code: 594301 Industry group: Miscellaneous Retail, Business category: Stationery Stores, Subcategory: Others Miscellaneous Retail
Employees: 25
Gross Annual Sales (Revenue): 3,025,000
Overall: Staples is a business categorized under stationery stores, which is part of the larger category miscellaneous retail. Staples is located at the address 1802 US-98 in Daphne, Alabama 36526-4281. The Manager is Allen Mc Collum who can be contacted at (251)621-0029.
Description: Shipping Centers | Printing Services | Mobile Phone Repair,
Working hours: Mon: 09:00 am - 08:00 pm, Tue: 09:00 am - 08:00 pm, Wed: 09:00 am - 08:00 pm, Thu: 09:00 am - 08:00 pm, Fri: 09:00 am - 08:00 pm, Sat: 10:00 am - 07:00 pm, Sun: 11:00 am - 06:00 pm
Tags:
- Office supply store
- Computer repair service
- Computer store
- Electronics store
- Office furniture store
- Passport photo processor
- Print shop
- Recycling drop-off location
- School supply store
- Shipping and mailing service
In summary:
- I ordered it to be delivered to the store to avoid any mishaps.
- Terrible experience...the Spanish lady is extremely rude and unprofessional.
- Friendly people that work there.
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Review/Comment
Name: M.B.
Message: Your store is well organized and well stocked. I shop here regularly. Today i had my best customer service experience because Mary Lou was so friendly and helpful (and quick) I do have one request…. this didn’t happen today but every other time I feel hounded by the check out clerk to download the App. When I politely say no thanks…. the man at the register keeps hounding and “scolding “ me to accept the App on my phone…. I don’t want it. I get the emails and I know my rewards but every time I check out I get the same high pressure request to download the App. And after I refuse it…. the man is mad and rude. Please take the pressure off this sales pitch.
Name: J.S.
Message: Thank you Theresa and Brittany. When I goofed online, Theresa got me the right stuff immediately and hassle free. Brittany, like Theresa, is cheerful and courteous at check out. Thanks Ladies!
Name: T.A.
Message: I visited the print center and 2 nice ladies helped me out. They were courteous and professional. I only got one of their names. So, thank you Shelby (and other nice lady) for helping me get it done!
Name: D.L.
Message: Nice, very helpful young ladies. I got my massive order ready a day sooner than anticipated, which was extremely helpful to me. That 'Office' place has lost a very good, long-standing client. It's STAPLES Daphne for me from now on!
Name: R.A.
Message: Delivery of the package that I ordered took longer than expected due to the storm. I ordered it to be delivered to the store to avoid any mishaps. However, every time I checked for updates-there were none. 7 days later I called the store and customer service to no avail except suggestion to wait for an update within 24 hours. On the same day I went to this store in person because it showed online having 16 in stock. I talked to the person checking out customers and next the store manager, Sarill. She was so helpful and polite and turned my frustrating experience into a pleasant one. She listened well and responded accordingly. She gave me my missing item out of her store stock as hoped. She knows how to talk to customers as well as to her employees (I noticed). Staples needs more managers like her.